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Afraniy
 Post subject: Enable speech recognition
PostPosted: Wed Jan 20, 2010 5:10 am 
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Joined: Wed Jan 20, 2010 4:58 am
Posts: 1
Hi
We are developing IVR system using CT Development Studio 2: HYPE and Dialogic board D/4PCIUFW.
We have discovered that we need also speech recognition capabilities. Documentation says that i need to use either Nuance 7.04 or LumenVox 6.0. These versions are pretty old. Nuance, for example, has advanced to version 10. Can you instruct me please, what software should i purchase and what additional steps should i take to enable speech recognition?
Thank you
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Chris
 Post subject: Re: Enable speech recognition
PostPosted: Thu Jan 21, 2010 10:08 am 
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Joined: Wed Mar 19, 2003 4:28 pm
Posts: 510
Location: Canada
We have answered this post offline as it is partly a sales issue.

As for the technical side of this:
- You will require CT Developer Studio 2.0 Enterprise edition. HYPE does not provide SR capabilities.
- Barge-in is not supported on the Dialogic D series cards, so an AG or CG card is needed if this is desired.
- TeleFlow currently supports LumenVox 7
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