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| bridge a call? http://teleflow.org/phpbb/viewtopic.php?f=1&t=135 |
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| Author: | ESP [ Tue Jun 22, 2004 9:00 am ] |
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I are wondering if there is a way to bridge a call so we could record the conversation after transfering a call? |
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| Author: | Chris [ Tue Jun 22, 2004 6:46 pm ] |
| Post subject: | |
Yes you can. Using a transfer done with switching - TeleFlow ships with Example apps that do this (TransferDemo and TransferDemo2) - you can 'remain on the line' after transferring the call. This means that you can also start a recording at any time after that call is started. <br> <br>If the "trigger" to start recording is something other than the beginning of the call, such as a user having to key in a code to start, you would need to make modifications to the TransferDemo application you are using to react to that touch tone sequence. We recommend that you use a sequence of touch tones, and not just a single tone. Otherwise, the recording might get started unexpectedly with an accidental key press. Otherwise, you can simply follow the Place Call's success path with a Record step to capture the conversation. |
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