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Wait for Call
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Author:  kbrown [ Mon Jun 28, 2004 2:06 pm ]
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How do I get a TeleFlow application to reset and wait for another call. <br>Right now the application ends and the monitor says it is at finish. Is <br>there a way to reset the application so it can accept another call?

Author:  Chris [ Mon Jun 28, 2004 2:16 pm ]
Post subject: 

There are two ways of handling this: <br> <br>1) Change the application list file you are using. If you look in the TeleFlow Help, under "TeleFlow Server >> Server Tools >> TeleFlow Line List", you will find information on what a TAL is, and how to build one. The "TeleFlow Config" chapter also shows you where to set one active. The real "trick" is to open your current TAL, and make sure all lines have the "No limit" check box checked. This also affects whether or not the application will restart after an application error, which would typically go to the finish step as well. <br> <br>2) This is the preferred method. (The above is needed for application errors, and is therefore required regardless... ) Have your application never go to the last finish step, except when a fatal/application error occurs. Instead, "loop" around in your application, back to Wait for Call. TeleFlow handles this better because when it exits, even if no error occurred, it treats the exit like an application error, generating an error log, and changing the monitor light. If you look at the example applications (In TeleFlow Designer, go to File, New Application, Example tab, Inbound. Look at the Main flowchart in this application. It shows how we build all such call loops.), you will see examples of looping after each call completes.

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