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How to place call at specific port http://teleflow.org/phpbb/viewtopic.php?f=10&t=192 |
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Author: | andyyap [ Tue Nov 02, 2004 7:43 pm ] |
Post subject: | |
I have a 2 port AG4000 card. Port 1 is incoming call only and port 2 allows outgoing calls. How can I configure Teleflow so that for each incoming call, I can specify which port to use to place an outgoing call. For instance, calls comes in on channel 3 port 1, gets transfered to channel 20 port 2. I thought I can specify this under properties on the Place Call step but I can't find it there. <br> <br>Please help. |
Author: | Chris [ Wed Nov 03, 2004 1:14 pm ] |
Post subject: | |
Have a look at the Example TeleFlow Applications - TransferDemo, or TransferDemo2 - for samples of how to transfer calls in your environment. <br> <br>Note that Place Call places a call out on the current port (@PORT). Switching 2 ports together is done with the Switch Call step. The demos above show how these steps are used to accomplish this. |
Author: | Mason [ Wed Oct 26, 2011 10:33 am ] |
Post subject: | Re: How to place call at specific port |
I am trying to run TransferDemo using Dialogic D/4pci, the application hangsup after playing INCOMING.vox. Here is the log from callout.tap: 09:50:28.859: [172] Delete File 09:50:28.859: File name '@OTHER_HANGFILE' evaluates to 'F:\TransferDemo2\bin\HANG2.hng' 09:50:28.859: Deleting 'F:\TransferDemo2\bin\HANG2.hng' 09:50:28.859: FAILURE 09:50:28.859: [24] Place Call 09:50:28.859: Telephone Number '@PHONE' evaluates to '5478' 09:50:28.859: Rings before TIMEOUT is '20' 09:50:28.859: Do not capture answering voice length to TeleFlow variable 09:50:28.859: Silence timeout is '' 09:50:28.859: Empty Silence timeout defaults to none 09:50:28.859: Maximum voice length timeout is '' 09:50:28.859: Empty Maximum voice length timeout defaults to none 09:50:28.859: ISDN Calling Number Plan is 'UNKNOWN' 09:50:28.859: ISDN Calling Number Type is 'DEFAULT' 09:50:28.859: ISDN Called Number Plan is 'DEFAULT' 09:50:28.859: ISDN Called Number Type is 'DEFAULT' 09:50:28.859: Place call to 5478 and wait for up to 20 rings 09:50:28.859: Do not connect on CED 09:50:28.859: Connect on SIT 09:50:28.859: Do not perform initial voice length detection. 09:50:28.875: Port not available on SCbus 09:50:39.062: Setting system variable '@CALLOUT_RESULT' to 'CONNECT' 09:50:39.062: Setting system variable '@CALLOUT_REASON' to 'VOICE' 09:50:39.062: Setting system variable '@SYS_CALL_DIRECTION' to 'OUT' 09:50:39.062: [36] Clear TT 09:50:39.062: [175] Play 09:50:39.062: Script code is 'INCOMING' 09:50:39.062: Script code 'INCOMING' corresponds to file 'Vox\Eng\Scripts\INCOMING.vox' 09:50:39.062: Playing 'F:\TransferDemo2\Vox\Eng\Scripts\INCOMING.vox' 09:50:39.062: Call Status (lps0) 09:50:39.062: ATDX_HOOKST (2) 09:50:39.062: Call Status (lps0) 09:50:39.062: ATDX_HOOKST (2) 09:50:39.078: Call Status (lps0) 09:50:39.078: ATDX_HOOKST (2) 09:50:40.250: [77] Switch Call 09:50:40.250: Port '@NEWPORT' evaluates to '2' 09:50:40.250: Switch current port (1) to port 2 09:50:40.250: ERROR: Port not available on SCbus 09:50:40.250: (106): Invalid Switching Handler Bus Mode 09:50:40.250: FATAL 09:50:40.250: Attempting to jump to Fatal Error Global Event label: 'BIGEND' 09:50:40.250: Setting system variable '@FATAL' to '' 09:50:40.250: [75] Label 09:50:40.250: Label: BIGEND 09:50:40.250: [76] Write Text 09:50:40.250: Message is '*** *** FATAL ERROR DETECTED!! ***' 09:50:40.250: *** *** FATAL ERROR DETECTED!! *** 09:50:40.250: [22] Hang Up 09:50:40.296: Attempting ag_unlisten, lines[curLine].chdev = 0x2 09:50:40.296: ag_unlisten - failure 09:50:40.296: dx_close 09:50:40.296: ReleaseLine done. 09:50:40.296: [223] Global Event 09:50:40.296: Label is 'EXIT' 09:50:40.296: Setting system variable '@FATAL' to 'EXIT' 09:50:40.296: [117] Compare 09:50:40.296: First Value '@FLAGFILE' evaluates to 'F:\TransferDemo2\bin\002-5478' 09:50:40.296: Second Value is 'BAD' 09:50:40.296: @FLAGFILE = BAD? 09:50:40.296: (string):F:\TransferDemo2\bin\002-5478 = (string):BAD? 09:50:40.296: FALSE 09:50:40.296: [110] Delete File 09:50:40.296: File name '@FLAGFILE.prc' evaluates to 'F:\TransferDemo2\bin\002-5478.prc' 09:50:40.296: Deleting 'F:\TransferDemo2\bin\002-5478.prc' any help? |
Author: | Tim [ Wed Apr 18, 2012 12:26 pm ] |
Post subject: | Re: How to place call at specific port |
Our apologies, this thread seems to have fallen through the cracks. The reason for the disconnect is here in your log: Code: 09:50:40.250: [77] Switch Call 09:50:40.250: Port '@NEWPORT' evaluates to '2' 09:50:40.250: Switch current port (1) to port 2 09:50:40.250: ERROR: Port not available on SCbus 09:50:40.250: (106): Invalid Switching Handler Bus Mode 09:50:40.250: FATAL The Dialogic D/4PCI card does not have an internal switch block, and so the Switch Call step cannot be used to connect two ports together. |
Author: | Tim [ Wed Apr 18, 2012 12:38 pm ] |
Post subject: | Re: How to place call at specific port |
You need a Dialogic JCT board to perform a Switch Call. Consider the D/41JCT. It provides the same functionality as the D/4PCI, and it includes a CT bus interface and internal switch block. |
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