Hi, <br>I am trying to achieve the following : <br>1. disconnect a call after a specific duration. <br>2. determine the exact duration of the call if the call did not exceed a pre-determined duration. <br> <br>Anyone had any idea how to achieve the above 2 scenarios? <br> <br>thank you

1) Typically, we have common flowcharts that are in an application prior to every interactive menu played for the caller. (MenuSet: You can see examples of its use throughout the sample applications that install with TeleFlow) <br>We would put a flowchart at the beginning of each such flowchart (MenuSet and other common flowcharts). In this flowchart, you would use a Compare step to check if the TeleFlow system variable, @CALL_ELAPSE, is greater than or equal to the duration you want. If it is, you would probably play a message for the caller, and then use a hang up step to end the call. <br> <br>2) Use the system variable @CALL_ELAPSE to determine the number of seconds (the variable has milliseconds precision) of the call.

Hi Chris, <br>Thank you for your prompt reply. Will try out your suggestions. <br> <br>best regards <br>David