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| Passing off between applications http://teleflow.org/phpbb/viewtopic.php?f=10&t=280 |
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| Author: | weblink [ Wed Oct 19, 2005 6:18 am ] |
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Is it possible to pass off between applications? I have 1 application to allow people to create recordings and flag them to send out calls based on that recording. Can I create 1 application that is receiving these incoming calls on Port 1 and if they choose to send outbound calls the application will start the outbound process within another application on Port 2? |
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| Author: | Tim [ Wed Oct 19, 2005 1:53 pm ] |
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Sure. Although, it is not easy to describe how to do this. TeleFlow has a Place Call step that you can use to initiate out-bound calls. When to use this step, to call whom, and do what, are all application questions that you have to answer on your own. <br> <br>In this case, you need a mechanism for application 1 to signal application 2 that it wants app 2 to place a call. I would suggest using a database table to have one application drop the requests into, via a SQL Statement step performing an insert, and the other application will periodically check this table for jobs to do, via a SQL Statement step to perform a select on the same table. <br> <br>Theres a rudimentary example of this included with TeleFlow. Check out the following folder: <br> <br>C:\Program Files\TeleFlow\Templates\Example\Outbound |
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| Author: | weblink [ Fri Oct 21, 2005 5:41 am ] |
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Yes this would work but may not be the best process in our case. Our TF application is served out of our home office. The interaction is being done with our web servers off site. This would mean we would have bandwidth in use on a constant basis due to the need for the outbound calling port to be ready to make calls at any given time. This seems as though it would be wasteful of bandwidth. <br> <br>What I was looking for was a step that is similar to WAIT FOR CALL in analog instances but would be waiting for a SQL statement. Or even better would be a way to have an app waiting to send outbound calls that could be kicked off by an exe or bat file. |
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| Author: | Tim [ Fri Oct 21, 2005 10:43 am ] |
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Ah! In that case, your best bet would be to experiment with the TCP/IP Steps in TeleFlow. There are 4 steps on the "Advanced" tab of the "Steps Toolbox". TCP/IP Connect, TCP/IP Disconnect, TCP/IP Send and TCP/IP Receive. |
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| Author: | Tim [ Fri Oct 21, 2005 11:02 am ] |
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Depending upon what version of TeleFlow you received, you may not have the most current TeleFlow help file. You can download the latest version from: <a href="http://www.engenic.com/library/TeleFlow_Help.zip" target="_new">http://www.engenic.com/library/TeleFlow_Help.zip</a> |
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