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PostPosted: Tue Aug 08, 2006 12:33 pm 
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Joined: Wed Jun 21, 2006 12:28 pm
Posts: 15
Hello, <br> <br>I am trying to use the Switch Call component. When I open the properties the form has disabled the input for the port. How can I specify the destination port? <br> <br>Also, I have a doubt about the switch call funtionality. If I wanna tranfer a call that came by the Port#1 and I use the control to switched with Port#2. Are both ports blocked while the call is active?


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PostPosted: Wed Aug 09, 2006 9:49 am 
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Joined: Wed Mar 19, 2003 4:28 pm
Posts: 510
Location: Canada
We are looking into the disabled input issue. We will post a solution soon. <br> <br>As to your other question: <br> <br>Yes, when you switch the ports together, they remain in an active call. This means that anyone calling the system will have their calls received on different ports. (i.e. If callers are switched together on ports 1 and 2, and a third person calls the system, the person's call will be received on port 3, assuming your lines/spans are set up to "hunt" top-down.)


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PostPosted: Wed Aug 09, 2006 10:01 am 
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Joined: Wed Mar 19, 2003 4:28 pm
Posts: 510
Location: Canada
You can download a fix for TeleFlow Designer for this issue (the disabled field) here: <br> <br><a href="http://www.teleflowrelay.com/downloads/TFDesigner.exe" target="_new">TFDesigner.exe</a>


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PostPosted: Wed Aug 09, 2006 10:42 am 
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Joined: Wed Jun 21, 2006 12:28 pm
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Hi Chris, <br> <br>Thanks for the fix.


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PostPosted: Fri Sep 15, 2006 9:56 am 
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Joined: Wed Mar 19, 2003 4:28 pm
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Location: Canada
This update is also now available as part of the complete TeleFlow product package, so the individual designer download is no longer required. <br> <br>You can download TeleFlow here: <br> <br><a href="http://www.engenic.com/downloads.html" target="_new">http://www.engenic.com/downloads.html</a>


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PostPosted: Thu Nov 16, 2006 8:53 am 
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Joined: Fri Feb 06, 2004 11:05 am
Posts: 115
Location: Costa Rica
The moderator should delete that obvious spam and block such user.


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PostPosted: Thu Nov 16, 2006 12:55 pm 
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Joined: Tue Mar 18, 2003 5:52 pm
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Yes, quite so! <br>However these "users" are masking themselves with different names and IP addresses each time. Currently we delete them daily. Hopefully, soon, we will have a better solution.


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