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 Post subject: Place Call , detect silence time out
PostPosted: Mon Dec 03, 2007 6:26 am 
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Joined: Wed Apr 26, 2006 9:00 am
Posts: 14
Location: Chile - Santiago
I install Teleflow 2006 with board Dialogic D/120JCT-LS, I need when anwers call (Icon Place Call) the Teleflow after 4 seconds the silence Hang up call, actually wait aprox 30 seconds the silence.
The dialogic system release is SR 5.1.1 and SP-SR5.1.1

TheSilence timeout(ms) field =1000 and Maximum voice length (ms) filed= 60000 but Teleflow Server send error in log:

Telephone Number '@NumDiscar' evaluates to '353'
Rings before TIMEOUT is '2'
Silence timeout is '1000'
Maximum voice length timeout is '60000'
Place call to 353
and wait for up to 2 rings
Connect on CED
Do not connect on SIT
Determine initial voice length with silence timeout of 1000 ms,
and overall voice length no greater than 60000 ms
Initial voice length detection is not supported on this hardware
This feature is not supported in this software module.
Please contact enGenic for more information.
FATAL
Attempting to jump to Fatal Error Global Event label: 'EVENTOGLO'


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 Post subject: Voice length detection on Dialogic
PostPosted: Thu Dec 13, 2007 11:53 am 
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Joined: Wed Dec 31, 1969 5:00 pm
Posts: 329
Location: Vancouver, BC
In the properties of your PlaceCall step, you need to empty out the fields "Variable to receive initial voice length" and "Silence TIMEOUT (ms)". Your application will be able to dial out after that.


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