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PostPosted: Thu Oct 16, 2003 1:49 pm 
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Joined: Thu Oct 16, 2003 1:47 pm
Posts: 12
Is there a way to determine the length of a response? For example, if I ask the caller to enter their phone number then I want to make sure they enter 10 digits. <br> <br>I have looked in the help menu but can't find anything that relates to this.


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PostPosted: Thu Oct 16, 2003 4:32 pm 
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Joined: Wed Mar 19, 2003 4:26 pm
Posts: 36
Location: Canada
Absolutely. There are many ways to do what you are asking. The simplest way to do this would be to use a Get Touch Tone String, set maximum to 10 and a variable such as @ReturnString. <br> <br>Next use the MATH ( @Width for example )step and use the String Length of function and find the width of the touch tone variable. <br> <br>To Finish use the Compare step and make sure that @Width = 10. If that fails, play a message asking them to try again and give them a few chances to enter the input. <br> <br>We have included the template tams MenuSet and InputMan. Place MenuSet before before the get Touch Tone and the InputMan on the errors. Also, you would probably want to put a clear touchtone step before the message that asks the caller to enter the digits.


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PostPosted: Fri Oct 17, 2003 6:36 am 
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Joined: Thu Oct 16, 2003 1:47 pm
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Got it. Thanks!


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