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| Finding length of response http://teleflow.org/phpbb/viewtopic.php?f=10&t=68 |
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| Author: | bmassey [ Thu Oct 16, 2003 1:49 pm ] |
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Is there a way to determine the length of a response? For example, if I ask the caller to enter their phone number then I want to make sure they enter 10 digits. <br> <br>I have looked in the help menu but can't find anything that relates to this. |
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| Author: | Scott [ Thu Oct 16, 2003 4:32 pm ] |
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Absolutely. There are many ways to do what you are asking. The simplest way to do this would be to use a Get Touch Tone String, set maximum to 10 and a variable such as @ReturnString. <br> <br>Next use the MATH ( @Width for example )step and use the String Length of function and find the width of the touch tone variable. <br> <br>To Finish use the Compare step and make sure that @Width = 10. If that fails, play a message asking them to try again and give them a few chances to enter the input. <br> <br>We have included the template tams MenuSet and InputMan. Place MenuSet before before the get Touch Tone and the InputMan on the errors. Also, you would probably want to put a clear touchtone step before the message that asks the caller to enter the digits. |
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| Author: | bmassey [ Fri Oct 17, 2003 6:36 am ] |
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Got it. Thanks! |
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