Your best bet for figuring this is out through the logs.
Try this:
1) Run TeleFlow Config
2) Make sure "Log Directory" is set to a directory that exists.
3) Make sure the "Maximum Log File Size" is at least 10000 so you capture
enough info in the log to work with.
4) Click "Edit" to edit your active application list file.
5) Make sure all lines in the file are set to "All events" for Log output.
6) Restart TeleFlow Server service.
The logs should show something wrong. It might not be easy to spot, as errors of this kind don't necessarily identify as application errors in the normal
way. If you can't find what's amiss in those logs, send an email with logs
zipped up (rename the .zip extension to .zp) to
support@engenic.com, with a subject of "Logs for TeleFlow Forums Issue".
We'll respond in this thread.