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| CallerID not received on Wink0 http://teleflow.org/phpbb/viewtopic.php?f=11&t=126 |
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| Author: | Vince [ Fri Jun 11, 2004 7:57 pm ] |
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We have a NMS AG4000 Dual T1 on NA2003-1. We have Teleflow running on 2 connections - ISDN and CAS Wink0 protocol. <br>When we received a call on the CAS connection, no CallerID was displayed. We receive the Called ID OK. <br>Everything work well on the ISDN connection, receiving both ANI and DNI. <br>Please advice. |
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| Author: | Chris [ Mon Jun 14, 2004 10:11 am ] |
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Caller ID support under CAS is a little different. First of all, both the Called ID and Caller ID are sent as a single, long string of digits. These should ALL be received in the Called ID in your TeleFlow application. (Basically, the DNIS string is extended to include the ANI string) <br> <br>Typically, you will be provided with a string something like this: <br>*CalledID*CallerID* <br>You then need to write a parser in your TeleFlow application to break the called id and caller id into separate TeleFlow variables, to do with them what you wish in the application. <br> <br>This assumes that your Telco sends this. They will sometimes state that they do not support CallerID under CAS/RBS. If this is the case, you would have to switch to using only ISDN. |
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| Author: | Vince [ Wed Jun 16, 2004 6:14 am ] |
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Our telco sends out a 3 digit DNI or CALLEDID number and Teleflow captures that perfectly (3 digits exactly). What is missing seems to be the CALLERID which shows up blank. <br> <br>Our telco does send our CallerID and said that they expects Teleflow to reply with KP or something before they send the CallerID. How do I get Teleflow to send out a CallerID request signal? |
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| Author: | Vince [ Tue Jun 22, 2004 8:02 am ] |
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Anyone has any suggestion on how to solve the problem? |
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| Author: | Chris [ Tue Jun 22, 2004 12:14 pm ] |
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The only suggestion we have would be to switch to using wnk1 support instead, and have the DNIS and ANI provided in the way I previously suggested. (you would need to set your protocol to wnk1, and have the Telco make the appropriate changes as well...) |
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