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Nuance Voice Recognition for Teleflow http://teleflow.org/phpbb/viewtopic.php?f=11&t=271	Page 1 of 1

Author:	tracey [ Fri Sep 16, 2005 12:55 am ]
Post subject:
Hi, <br>Currently I am running the Nuance <br>Voice Recognition for Teleflow but <br>I cannot get it right. <br> <br>2005/09/16 15:46:28.626: Application restart 77 <br> <br> <br>2005/09/16 15:46:28.636: Setting system variable '@SYSDRIVE' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@SYSDIR' to '\BOSS\AutomatedAttendant' <br>2005/09/16 15:46:28.636: Setting system variable '@P1' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P2' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P3' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P4' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P5' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P6' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P7' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P8' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@P9' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@PROMPT' to 'C:\Program Files\TeleFlow\Languages\English' <br>2005/09/16 15:46:28.636: Setting global variable '@VOLUME' to '0' <br>2005/09/16 15:46:28.636: Setting global variable '@TIMEOUT' to '3000' <br>2005/09/16 15:46:28.636: Setting global variable '@REC_TIME' to '0' <br>2005/09/16 15:46:28.636: Setting system variable '@FAXQPTR' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@PORT' to '1' <br>2005/09/16 15:46:28.636: Setting system variable '@CALL_LINE' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@SPELLTONES' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@RECORD_RESULT' to '' <br>2005/09/16 15:46:28.636: Setting global variable '@SYS_DATA' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_SOH' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_STX' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_ETX' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_EOT' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_ENQ' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_ACK' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_BEL' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_BS' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_TAB' to ' ' <br>2005/09/16 15:46:28.636: Setting system variable '@TAB' to ' ' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_LF' to ' <br> ' <br>2005/09/16 15:46:28.636: Setting system variable '@LINEFEED' to ' <br> ' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_VT' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_FF' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@FORMFEED' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_CR' to ' <br>' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_SO' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_SI' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_DLE' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_DC1' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_DC2' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_DC3' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_DC4' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_NAK' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_SYN' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_ETB' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_CAN' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_EM' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_SUB' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_ESC' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_FS' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_GS' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_RS' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_US' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@SPACE' to ' ' <br>2005/09/16 15:46:28.636: Setting system variable '@CHAR_DEL' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@HANGUP' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@FATAL' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CALL_SEIZED' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CALL_START' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CALL_END' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CALL_ELAPSE' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@WEEKDAY' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@DATE' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@TIME' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@UNIX_TIME' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@HOOK_STATUS' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@APPID' to '1001' <br>2005/09/16 15:46:28.636: Setting system variable '@CALLOUT_RESULT' to '' <br>2005/09/16 15:46:28.636: Setting system variable '@CALLOUT_REASON' to '' <br>2005/09/16 15:46:28.636: Opening driver... <br>2005/09/16 15:46:28.636: Initializing and opening the CTA context... <br>2005/09/16 15:46:28.636: Resetting error handleDaemon running. Using system process global default parms. <br> Using trace setting defined in cta.cfg. <br>2005/09/16 15:46:28.636: Board: 0 stream: 0 slot: 0 <br>2005/09/16 15:46:28.636: NMS Services: <br>2005/09/16 15:46:28.636: 0. ADI, ADIMGR, -2, 0:0, 0 <br>2005/09/16 15:46:28.636: Event: CTAEVN_OPEN_SERVICES_DONE, Finished <br>2005/09/16 15:46:28.636: Board start at 20050916154628 <br>2005/09/16 15:46:28.636: Information available for board 0. <br>2005/09/16 15:46:28.636: Board 0 <br>2005/09/16 15:46:28.636: board type = ADI_BOARDTYPE_AG2000 <br>2005/09/16 15:46:28.636: serial = 104405205 <br>2005/09/16 15:46:28.636: ioaddr = 0x0 <br>2005/09/16 15:46:28.636: intnum = 28752 <br>2005/09/16 15:46:28.636: bufsize = 16400 <br>2005/09/16 15:46:28.636: freemem = 742708 <br>2005/09/16 15:46:28.636: daughterboardid[0] = 0 <br>2005/09/16 15:46:28.636: daughterboardid[1] = 0 <br>2005/09/16 15:46:28.636: daughterboardid[2] = 0 <br>2005/09/16 15:46:28.636: daughterboardid[3] = 0 <br>2005/09/16 15:46:28.636: totalmips = 100 <br>2005/09/16 15:46:28.636: trunk type = ADI_TRUNKTYPE_LOOPSTART <br>2005/09/16 15:46:28.636: numtrunks = 4 <br>2005/09/16 15:46:28.636: Ports: 4 <br>2005/09/16 15:46:28.636: Event: CTAEVN_DESTROY_CONTEXT_DONE, Finished <br>2005/09/16 15:46:28.636: Board: 1 stream: 0 slot: 0 <br>2005/09/16 15:46:28.636: NMS Services: <br>2005/09/16 15:46:28.636: 0. ADI, ADIMGR, -2, 0:0, 0 <br>2005/09/16 15:46:28.636: Event: CTAEVN_OPEN_SERVICES_DONE, Finished <br>2005/09/16 15:46:28.636: Board 1 <br>2005/09/16 15:46:28.636: board type = ADI_BOARDTYPE_UNKNOWN <br>2005/09/16 15:46:28.636: serial = 0 <br>2005/09/16 15:46:28.636: ioaddr = 0x0 <br>2005/09/16 15:46:28.636: intnum = 0 <br>2005/09/16 15:46:28.636: bufsize = 0 <br>2005/09/16 15:46:28.636: freemem = 0 <br>2005/09/16 15:46:28.636: daughterboardid[0] = 0 <br>2005/09/16 15:46:28.636: daughterboardid[1] = 0 <br>2005/09/16 15:46:28.636: daughterboardid[2] = 0 <br>2005/09/16 15:46:28.636: daughterboardid[3] = 0 <br>2005/09/16 15:46:28.636: totalmips = 0 <br>2005/09/16 15:46:28.636: trunk type = ADI_TRUNKTYPE_NONE <br>2005/09/16 15:46:28.636: numtrunks = 0 <br>2005/09/16 15:46:28.636: Slot information not available for board 1. <br>2005/09/16 15:46:28.636: (26) CTAERR_INVALID_BOARD <br>2005/09/16 15:46:28.636: Information not available for board 1, but board appears to be booted <br> Please restart your system. <br>2005/09/16 15:46:28.636: Event: CTAEVN_DESTROY_CONTEXT_DONE, Finished <br>2005/09/16 15:46:28.636: Port inUse bd# chnl stream slot <br>2005/09/16 15:46:28.636: 1 0 0 0 0 0 <br>2005/09/16 15:46:28.636: 2 0 0 1 0 1 <br>2005/09/16 15:46:28.636: 3 0 0 2 0 2 <br>2005/09/16 15:46:28.636: 4 0 0

Author:	tracey [ Fri Sep 16, 2005 12:59 am ]
Post subject:
sorry.. I think the log files is <br>too long to attach here. So I just <br>pasted the Error part as below. <br> <br>2005/09/16 15:46:28.676: [147] SR Acquire <br>2005/09/16 15:46:28.676: Module: 'C:\Program Files\TeleFlow\Voice_Nuance.dll' <br>2005/09/16 15:46:28.676: Parameter(s): 'C:\program files\teleflow\vocrec' <br>2005/09/16 15:46:28.726: Set Nuance end point detection to 10.000000 seconds. <br>2005/09/16 15:46:28.766: ERROR: Initialization failed because "NUANCE_LICENSE_CHECK_FAILED" <br>2005/09/16 15:46:28.766: ERROR: Problem creating Nuance objects <br>2005/09/16 15:46:28.776: ERROR: Unable to acquire voice recognition resource <br>2005/09/16 15:46:28.776: FAILURE <br>2005/09/16 15:46:28.796: [146] Fatal Stop <br>2005/09/16 15:46:28.796: FATAL <br>2005/09/16 15:46:28.796: Attempting to jump to Fatal Error Global Event label: 'APPLICATION_ERROR' <br>2005/09/16 15:46:28.796: Setting system variable '@FATAL' to '' <br>2005/09/16 15:46:28.796: [19] Label <br>2005/09/16 15:46:28.796: Label: APPLICATION_ERROR <br>2005/09/16 15:46:28.796: [105] Run Flowchart <br>2005/09/16 15:46:28.796: Flowchart: 'Exit' <br>2005/09/16 15:46:28.796: Main==>Exit <br>2005/09/16 15:46:28.796: [1] START <br>2005/09/16 15:46:28.796: [13] DB Disconnect <br>2005/09/16 15:46:28.796: [27] SR Release <br>2005/09/16 15:46:28.796: [8] Global Event <br>2005/09/16 15:46:28.796: Setting system variable '@FATAL' to 'EXIT_END' <br>2005/09/16 15:46:28.796: [11] Global Event <br>2005/09/16 15:46:28.796: Setting system variable '@HANGUP' to 'EXIT_END' <br>2005/09/16 15:46:28.796: [14] Compare <br>2005/09/16 15:46:28.796: @HOOK_STATUS = OFF-HOOK? <br>2005/09/16 15:46:28.796: (string):ON-HOOK = (string):OFF-HOOK? <br>2005/09/16 15:46:28.796: FALSE <br>2005/09/16 15:46:28.796: [17] Connect Point <br>2005/09/16 15:46:28.796: [10] Hang Up <br>2005/09/16 15:46:28.796: [2] FINISH <br>2005/09/16 15:46:28.796: Main<==Exit <br>2005/09/16 15:46:28.796: [149] SR Release <br>2005/09/16 15:46:28.796: [22] FINISH <br>2005/09/16 15:46:28.796: End of application. <br>2005/09/16 15:46:28.796: Shutting down <br>2005/09/16 15:46:28.796: Destroying the CT Access context and queue <br>2005/09/16 15:46:28.796: NMSEventPoll::ctaWaitEvent failed: 4 <br>2005/09/16 15:46:28.796: Exiting polling thread <br>2005/09/16 15:46:28.796: XMLList destructor done

Author:	Chris [ Thu Sep 22, 2005 9:51 am ]
Post subject:
The Nuance License Manager (NLM.EXE) isn't running. You must ensure that NLM is running, and that you have your license files and .site files set up appropriately.

Author:	tracey [ Sun Sep 25, 2005 8:26 pm ]
Post subject:
Can you describe the way to run the <br>nlm.exe clearly, Chris. How to check <br>out the <nlm machine> for "lm.Addresses=<nlm machine>"? <br> <br>Thanks.

Author:	Chris [ Mon Sep 26, 2005 4:49 pm ]
Post subject:
To get NLM and the voice rec interpreter running, use these command prompt lines (I recommend you just put these into a batch file you can easily run whenever you wish to start them both): <br> <br>start "NLM" /min C:\Nuance\v7.0.4\bin\win32\nlm.exe <LICENSE NUMBER OR FILE> <br> <br>start "vocrec" /min C:\Nuance\v7.0.4\bin\win32\recserver.exe -package "C:\Program Files\TeleFlow\vocrec” <br> <br>You must open nuance-resources.site file (probably located in C:\Nuance\v7.0.4\data), and change lm.Addresses= to be the name of the computer you are running everything on, or NLM won't work properly. You can edit that file with notepad.

Author:	tracey [ Mon Sep 26, 2005 11:13 pm ]
Post subject:
I have run the 2 command prompt and a NLM.exe window prompted out. It shown <br>that a warning message as below : <br> <br>WARNING: PassConfig:ReadConfigFromFile: <br>Ignoring invalid param lm.Addresses with <resolved> value pc12 from file <br>C:\Nuance\V7.0.4/data/nuance-resources.site. <br> <br>The value I have put in the nuance-resources.site file is <br> <br>lm.Address=pc12 <br> <br>The question I want to ask is how to <br>check out the name of the computer?? <br> <br>Thanks.

Author:	Chris [ Tue Sep 27, 2005 9:04 am ]
Post subject:
Depends a little on your OS, but in the properties of "My Computer", there should be either a "Computer Name" or "Network Identification" tab that should have the name.

Author:	tracey [ Tue Sep 27, 2005 6:44 pm ]
Post subject:
Yeah..thanks Chris. Finally I get the nlm.exe and vocrec.exe work fine. Thus, may I know what is going on next? like what step I have to proceed?

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