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| Hardware need for teleflow server running TeleFlow 2007 http://teleflow.org/phpbb/viewtopic.php?f=11&t=457 |
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| Author: | Santosh [ Mon Jul 02, 2007 11:51 am ] |
| Post subject: | Hardware need for teleflow server running TeleFlow 2007 |
What additional harware we will need if want to run TeleFlow 2007 on a windows 2000 computer? Thanks Santosh |
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| Author: | Chris [ Tue Jul 03, 2007 10:23 am ] |
| Post subject: | |
That depends on what you are trying to do, precisely, and on whether or not you have existing hardware that will already do the job. Do you want to use hardware you already have, and if so, what hardware is it? Otherwise, please describe the need so we can provide more information. (I.e. You might say "We need to have an IVR application that can answer up to 10 simultaneous calls. Ideally, the IVR application run for the caller will be determined based on the number called." We would also need to know what outbound capabilities you need (if any) for the solution you are working on, and some general ideas of what the IVR application(s) functionality includes (Eg. call transfers, conferencing, basic IVR: play files, react to touch tone input)) |
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| Author: | Santosh [ Tue Jul 03, 2007 10:56 am ] |
| Post subject: | |
Thanks Chris!! We need to have an IVR application that can answer up to 4 simultaneous calls. Our IVR application is a basic survey where callers hear questions and record their answers using touch tones. They also record wave files to answer open ended questions. We would like to know what would be the ideal combination of hardware for such needs. This server will be a dedicated server that will only run Teleflow application. Santosh |
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| Author: | Chris [ Wed Jul 04, 2007 3:15 pm ] |
| Post subject: | |
You'll just need an analog telephony card. An NMS AG2000 should do everything you need (in fact, I believe you already have one... you can still use it unless you require an additional server) The computer must have an available PCI 2.x (or PCI-x) slot. A PCI-e slot won't work. |
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