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PostPosted: Thu Mar 11, 2004 6:47 am 
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Joined: Thu Mar 11, 2004 6:38 am
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I have a program that monitors my sever availability and would like to include Teleflow Sever into the list. How can I most effectively monitor Teleflow without affecting its performance? <br> <br>I need to know when (1) Teleflow stalls and goes offline or/and (2)when errors occur on the T1 line and the AG4000 goes into alarm. Would port 5050 do the trick? and if I constantly TCP or ping port 5050, would it affect TF performance?


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PostPosted: Fri Mar 12, 2004 5:09 pm 
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Joined: Wed Mar 19, 2003 4:28 pm
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Your best bet for really knowing if your system is up would probably be: <br> <br>Set the last channel on your T1 to be an outbound application, that calls the inbound application(s). It could then update a database field(s) or a text file(s) with the date, time, and whether or not it was successful. You would have to create your own rules for what is considered an error condition. (A busy system might be ok, if you expect to completely fill the T1 with calls on a routine basis, but a fail to dial out is almost certainly a serious error, and timeout on place call suggests that the application isn't answering) <br> <br>Your separate program could then read the file/database for activity, and your rules would determine when an error condition meant you needed to 'raise an alarm'. <br> <br>Other monitoring isn't reliable, because you won't necessarily know that it means everything is working. This, at least, will tell you if you have alarms, OR if TeleFlow has stalled/your application is errorring out.


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