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Board index : TeleFlow Forums : TeleFlow Installation

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PostPosted: Thu Jan 20, 2005 5:21 pm 
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Joined: Thu Jan 20, 2005 5:00 pm
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I just installed an AG4000 and Teleflow 2005 on a new machine. This board worked perfectly on our existing machine which is using Teleflow2003 (plus updates). <br> <br>I used the same configuration to boot the AG4000 on the new machine and it appears to be booting fine. <br> <br>However, when I run teleflow (2005) the TFMonitor kicks up, and a fgew seconds later all lines go red. I have been unable to resolve this. <br> <br>There is currently no licence installed on this machine. <br> <br>The T1 line is currently not plugged into the board <br> <br>Could either of these be the problem. <br> <br>I will paste in the contents of one of the line log files, and the TFserver.log file. <br> <br>TFSERVER.LOG <br>------------ <br>Jan 20 13:55:47.06: enGenic TeleFlow: Build 2004.1214 <br> (c) 1994 - 2002 enGenic <br> All rights reserved. <br> <br>Jan 20 13:55:47.06: Dynamically loading board DLL at run-time. <br>Jan 20 13:55:47.06: LoadBoardFunctions: Start <br>Jan 20 13:55:48.09: LoadBoardFunctions: Success. <br>Jan 20 13:55:48.09: Board DLL: C:\Program Files\TeleFlow\brd_nms.dll <br>Jan 20 13:55:48.09: Loading .TAL file into application list structure. <br>Jan 20 13:55:48.09: This is an unlicensed or evaluation version of Teleflow. <br>Jan 20 13:55:48.09: Port 1 is an unlicensed port <br>Jan 20 13:55:48.09: Port 2 is an unlicensed port <br>Jan 20 13:55:48.09: Port 3 is an unlicensed port <br>Jan 20 13:55:48.09: Port 4 is an unlicensed port <br>Jan 20 13:55:48.09: Port 5 is an unlicensed port <br>Jan 20 13:55:48.09: Port 6 is an unlicensed port <br>Jan 20 13:55:48.09: Port 7 is an unlicensed port <br>Jan 20 13:55:48.09: Port 8 is an unlicensed port <br>Jan 20 13:55:48.09: Port 9 is an unlicensed port <br>Jan 20 13:55:48.09: Port 10 is an unlicensed port <br>Jan 20 13:55:48.09: Port 11 is an unlicensed port <br>Jan 20 13:55:48.09: Port 12 is an unlicensed port <br>Jan 20 13:55:48.09: Port 13 is an unlicensed port <br>Jan 20 13:55:48.09: Port 14 is an unlicensed port <br>Jan 20 13:55:48.09: Port 15 is an unlicensed port <br>Jan 20 13:55:48.09: Port 16 is an unlicensed port <br>Jan 20 13:55:48.09: Port 17 is an unlicensed port <br>Jan 20 13:55:48.09: Port 18 is an unlicensed port <br>Jan 20 13:55:48.09: Port 19 is an unlicensed port <br>Jan 20 13:55:48.09: Port 20 is an unlicensed port <br>Jan 20 13:55:48.09: Port 21 is an unlicensed port <br>Jan 20 13:55:48.09: Port 22 is an unlicensed port <br>Jan 20 13:55:48.09: Port 23 is an unlicensed port <br>Jan 20 13:55:48.09: Starting Monitor thread... <br>Jan 20 13:55:48.09: Starting Engine threads... <br>Jan 20 13:55:48.14: Waiting for events from threads. <br> <br>ANS01.LOG <br>---------- <br>Jan 20 13:55:48.09: enGenic TeleFlow: Build 2004.1214 <br> (c) 1994 - 2002 enGenic <br> All rights reserved. <br> <br>Jan 20 13:55:48.09: Loading language 'C:\Program Files\TeleFlow\Lang_English.dll' <br>Jan 20 13:55:48.09: Setting system variable '@SYSDRIVE' to 'C:' <br>Jan 20 13:55:48.09: Setting system variable '@SYSDIR' to '\Get900' <br>Jan 20 13:55:48.09: <br> ERROR: Could not open file 'C:\Get900\GETNUMBER.TAP'. <br>Jan 20 13:55:48.09: Setting system variable '@SYSDRIVE' to 'C:' <br>Jan 20 13:55:48.09: Setting system variable '@SYSDIR' to '\Get900' <br>Jan 20 13:55:48.09: Setting system variable '@P1' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P2' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P3' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P4' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P5' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P6' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P7' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P8' to '' <br>Jan 20 13:55:48.09: Setting system variable '@P9' to '' <br>Jan 20 13:55:48.09: Setting system variable '@PROMPT' to 'C:\Program Files\TeleFlow\Languages\English' <br>Jan 20 13:55:48.09: Setting global variable '@VOLUME' to '0' <br>Jan 20 13:55:48.09: Setting global variable '@TIMEOUT' to '3000' <br>Jan 20 13:55:48.09: Setting global variable '@REC_TIME' to '0' <br>Jan 20 13:55:48.09: Setting system variable '@FAXQPTR' to '' <br>Jan 20 13:55:48.09: Setting system variable '@PORT' to '1' <br>Jan 20 13:55:48.09: Setting system variable '@CALL_LINE' to '' <br>Jan 20 13:55:48.09: Setting system variable '@SPELLTONES' to '' <br>Jan 20 13:55:48.09: Setting system variable '@RECORD_RESULT' to '' <br>Jan 20 13:55:48.09: Setting global variable '@SYS_DATA' to '' <br>Jan 20 13:55:48.09: Setting system variable '@CHAR_SOH' to '' <br>Jan 20 13:55:48.09: Setting system variable '@CHAR_STX' to '' <br>Jan 20 13:55:48.09: Setting system variable '@CHAR_ETX' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_EOT' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_ENQ' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_ACK' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_BEL' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_BS' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_TAB' to ' ' <br>Jan 20 13:55:48.10: Setting system variable '@TAB' to ' ' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_LF' to ' <br> ' <br>Jan 20 13:55:48.10: Setting system variable '@LINEFEED' to ' <br> ' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_VT' to ' ' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_FF' to ' ' <br>Jan 20 13:55:48.10: Setting system variable '@FORMFEED' to ' ' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_CR' to ' <br>' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_SO' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_SI' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_DLE' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_DC1' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_DC2' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_DC3' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_DC4' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_NAK' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_SYN' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_ETB' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_CAN' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_EM' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_SUB' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_ESC' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_FS' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_GS' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_RS' to '' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_US' to '' <br>Jan 20 13:55:48.10: Setting system variable '@SPACE' to ' ' <br>Jan 20 13:55:48.10: Setting system variable '@CHAR_DEL' to '' <br>Jan 20 13:55:48.10: Setting system variable '@HANGUP' to '' <br>Jan 20 13:55:48.14: Setting system variable '@FATAL' to '' <br>Jan 20 13:55:48.14: Setting system variable '@CALL_SEIZED' to '' <br>Jan 20 13:55:48.14: Setting system variable '@CALL_START' to '' <br>Jan 20 13:55:48.14: Setting system variable '@CALL_END' to '' <br>Jan 20 13:55:48.14: Setting system variable '@CALL_ELAPSE' to '' <br>Jan 20 13:55:48.14: Setting system variable '@WEEKDAY' to '' <br>Jan 20 13:55:48.14: Setting system variable '@DATE' to '' <br>Jan 20 13:55:48.14: Setting system variable '@TIME' to '' <br>Jan 20 13:55:48.14: Setting system variable '@HOOK_STATUS' to '' <br>Jan 20 13:55:48.14: Setting system variable '@APPID' to '1001' <br>Jan 20 13:55:48.14: Setting system variable '@CALLOUT_RESULT' to '' <br>Jan 20 13:55:48.14: Setting system variable '@CALLOUT_REASON' to '' <br>Jan 20 13:55:48.14: Opening driver... <br>Jan 20 13:55:48.14: ctaSetErrorHandler true <br>Jan 20 13:55:48.14: Initializing and opening the CTA context... <br>Jan 20 13:55:48.14: Setting error handle: (0) CTA is not initialized. <br>Jan 20 13:55:48.17: ctaInitialize: (0) SUCCESS <br>Jan 20 13:55:48.20: Resetting error handle: (0) SUCCESS <br>Jan 20 13:55:48.20: Daemon running. Using system process global default parms. <br> Using trace setting defined in cta.cfg. <br>Jan 20 13:55:48.20: Board event queue creation succeeded <br>Jan 20 13:55:48.20: Board: 0 stream: 0 slot: 0 <br>Jan 20 13:55:48.20: NMS Services: <br>Jan 20 13:55:48.20: 0. ADI, ADIMGR, -2, 0:0, 0 <br>Jan 20 13:55:48.20: Even


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PostPosted: Thu Jan 20, 2005 6:17 pm 
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Joined: Wed Mar 19, 2003 4:28 pm
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Location: Canada
It appears it can't locate your TAP file, according to this line from the above log output: <br> <br> ERROR: Could not open file 'C:\Get900\GETNUMBER.TAP'. <br> <br>Double-check that the required TAP is in that location.


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