|Answer OK in simulator, Problem in live
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|Author:||lofab1 [ Fri Oct 29, 2010 11:09 am ]|
|Post subject:||Answer OK in simulator, Problem in live|
Answer is part of my App., run on a Dialogic board. After recording a message and hanging up, simulator shows "caller hung up, HANGUP, jump to HANGSAVE" then copies the temp file to "NEW".
In the live situation, I get "Call Status (lps0), ATDX_HOOKST(2), setting system variable @RECORD_RESULT to SPEECH STOP. The system then proceeds through Global Event, caller_gone, set @HANGUP to CALLER_GONE, etc. I am left with the temp vox file and no copy to VMail/New.
Am I missing something? I hesitate to change caller gone from hangup to hangsave in the step after Record.
|Author:||Chris [ Tue Nov 02, 2010 9:28 am ]|
|Post subject:||Re: Answer OK in simulator, Problem in live|
Please provide a log showing one complete call from Wait for Call to Wait for Call. Provide one from Simulator, and another from the Dialogic scenario you outlined. Be sure to "scrub" anything sensitive from the log (although, if you're doing a test case, use test info so there isn't any).
You can either attach it to this forums post, or to keep it private, send the logs to firstname.lastname@example.org.
All follow-up will take place in this thread.
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