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Board index : TeleFlow Forums : Software Updates

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PostPosted: Tue Dec 18, 2007 12:06 pm 
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engenic's New Analog Version of TeleFlow CallCapture Offers Call Recording and Monitoring for free!

VANCOUVER, BC. Dec.17 , 2007 – For small business who strive to provide superior service to their clients and staff, engenic Communications Solutions Corporation today revealed their newest version of the CallCapture Analog Call Recording software. The new Analog version of CallCapture is the first free Call Recording Application offered in the company’s software lineup. Available exclusively by joining their TeleFlow Developers Network site, developers and businesses may now download and use CallCapture for free.

Ready to use "right out of the box", this easy-to-use call recording software helps small businesses achieve the best in customer satisfaction and security.

Aimed at providing small businesses a means to monitor and evaluate customer and staff experiences, the CallCapture software coupled with the AudioCodes' Passive Telephony cards, makes CallCapture the best deal around. The real-time listening and monitoring component allows for more efficient training and reviewing procedures.

“CallCapture will provide any business with a phone line a means to protect themselves and their clients. This easy to use application will have businesses realizing the benefits immediately.” said Shauna Chartré, president at engenic Communication Solutions Corporation. “Our aim is to make communicating with confidence a reality without sacrificing service”

engenic's CallCapture software provides popular commands such as, variable speed playback options, caller ID, number dialed, entering notes for review, emailing, saving and playback options, all on a user friendly graphical interface.

"With the live monitoring / listening mode, training new hires and staff in a natural setting is achievable. By removing the need to sit beside them for days at a time, monitoring their calls remotely will provide a realistic indication of their interaction with clients and the quality of service they can provide" said Shauna Chartré, president at engenic Communications Solutions Corporation.

With clients in mind, CallCapture's design makes it a breeze to email and archive recordings. Recordings are saved in a highly compressed format, playable on any windows media player, thus providing clients optimal space utilization.

About engenic:
Operating since 1994, engenic Corporation (Vancouver , BC) is a leading provider of communications software and solutions for clients worldwide. engenic has developed innovative software solutions enabling business, industry and government to automate their telecommunications.

engenic offers complete digital voice, radio, fax monitoring and recording solutions within their TeleFlow® CallCapture Enterprise product, automated solutions for the Medical industry and custom solutions for those seeking a perfect automated fit for their business needs.

The company's mission has always been to manufacture software with an emphasis on intuitive interfaces providing an efficient means to develop and deploy new voice services and applications.

TeleFlow CallCapture is available for download <b>here</b>:

*<b> Please note</b>: This is a four port analog version of CallCapture. Those requiring a larger port recording software, or a digital recording software, must contact our sales department for pricing*

Trial software is available at:

For more information, please visit:

# # #

TeleFlow® CallCapture is a trademark and TeleFlow® is a registered trademark of engenic Corporation. All other product or corporate references may be trademarks or registered trademarks of their respective companies.

Thank you for choosing engenic!

Shauna Caldeira

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