Dialogic Error 16383 While Starting Service

klim98 · **Posted:** Tue Mar 27, 2007 3:34 pm

I'm trying to set up an Intel Dialogic P/4PCIUF for use with TeleFlow and it is erroring out with the code 16383. It is running on a Windows 2003 server which is a fairly fresh install w/ all latest service packs. Anyone have any ideas?[/b]

Chris · **Posted:** Tue Mar 27, 2007 5:36 pm

What version of the Dialogic Software is installed?

Where/when does this error occur? Is this when attempting to start the
Dialogic software, starting the TeleFlow Server service (somewhere else?)? Does it occur during installation of some/any of the software?

klim98 · **Posted:** Wed Mar 28, 2007 7:58 am

I'm using Diabolic version 5.1.1 w/ service pack. Error occurs when starting the card service using DCM.

klim98 · **Posted:** Wed Mar 28, 2007 11:24 am

The OS is MS Server 2003 for Small Business Service Pack 2.

DCM > Help > About reads:
OS - MS Windows 2000 5.2 build 3790 Service Pack 2
Dialogic - Release SR5.1.1 version DNA5 Build30 Service Pack 1

Chris · **Posted:** Thu Mar 29, 2007 2:41 pm

We are working with Dialogic on this to determine what is possible, and what the solution might be. This issue could take some time to resolve.

If this is urgent, your best bet is to install on a supported OS. Dialogic SR 5.1.1 should work fine on Windows XP or Windows 2000.

klim98 · **Posted:** Thu Mar 29, 2007 2:49 pm

We have gotten it to work on another PC running XP Pro but the owner insists we get it running on 2003. Please update us when you make some progress w/ Dialogic. Thanks.