saugortgarcia wrote:
a. Is it possible to disable diatone detection? How I do it?
b. Is it possible to set ringing cadence (and other tones)? How I do it?
a: No. At least, not without TeleFlow Server level changes. This is also highly unlikely to help, and would more than likely create more problems than it will solve.
b: I believe some of what you are suggesting is possible, but I also don't believe it will solve the problem (and is likely again, given most other aspects of your system are working, to create more problems than you are hoping it could solve). Changes of this nature are almost never required.
There are a few things I would recommend trying:
1) My original suggestions of just adding a few waits in in the right places, with your code back to how it was before. I have a feeling this won't work, but if it doesn't, the logs/results may be helpful in determining what would work.
2) The workaround I suggested in the post after the one in which I suggested adding waits. (This has a fairly high probability of just working, given the behavior in the logs, and provided the cleardown is a consistent result for the calls that transfer properly, and not for those that get a legitimate busy)
3) Find out precisely what the TeleFlow lines should be doing for these transfers. Remember that a TeleFlow line in this phone network is really the same as any station sets / phone in the same network. How do they do a transfer? Do they initiate by flash hook? Double flash hook? How long is each flash, if it matters (being digital, I have to wonder)? When you do a transfer like this successfully from a station set, what is the result? (Do you hear a tone or something? It's possible that the reason TeleFlow gets a CLEARDOWN is that this is how the switch/PBX is behaving.)