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PostPosted: Wed Dec 08, 2004 12:54 am 
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Joined: Thu Jun 19, 2003 8:36 am
Posts: 14
I understand that TF 2005 has a TCP listen-in step for call monitoring and recording purposes. But I cannot find the step in my installation. Can you please tell me which is the correct step to use and is there a sample template that does this. <br> <br>Thanks in advance.


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PostPosted: Tue Dec 14, 2004 4:05 pm 
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Joined: Wed Mar 19, 2003 4:28 pm
Posts: 510
Location: Canada
Passive call recording is only available in our CallCapture product. Please contact <a href="sales@engenic.com" target="_new">sales@engenic.com</a> if you are interested in a call recording solution. Thanks!


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