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PostPosted: Tue Apr 05, 2005 8:15 am 
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Joined: Fri Apr 30, 2004 8:31 pm
Posts: 18
I'm building a solution using Speech Rec from Lumenvox and I'm encountering the following error in the log file when I use SR Release. <br> <br>Apr 05 11:10:10.39: Main<==CloseCallRecord <br>Apr 05 11:10:10.39: [150] DB Disconnect <br>Apr 05 11:10:10.39: [151] SR Release <br>Apr 05 11:10:10.46: This feature is not supported in this software module. <br> Please contact enGenic for more information. <br>Apr 05 11:10:10.46: FATAL <br>Apr 05 11:10:10.46: Attempting to jump to Fatal Error Global Event label: 'HANGUPNORECORD' <br>Apr 05 11:10:10.46: Setting system variable '@FATAL' to '' <br>Apr 05 11:10:10.46: [137] Label <br>Apr 05 11:10:10.46: Label: HANGUPNORECORD <br>Apr 05 11:10:10.46: [19] Hang Up <br>Apr 05 11:10:10.49: Attempting ag_unlisten, lines[curLine].chdev = 0x1 <br>Apr 05 11:10:10.49: ag_unlisten - success <br>Apr 05 11:10:10.49: dx_close <br>Apr 05 11:10:10.49: ReleaseLine done. <br>Apr 05 11:10:10.49: [3] Wait for Call <br> <br>I've tried removing the SR Release but then I get an error when I try to acquire the resource in the next call. <br> <br>Any help you could give me would be great. <br> <br>-Jeff


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PostPosted: Thu Apr 07, 2005 9:18 am 
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Joined: Wed Mar 19, 2003 4:28 pm
Posts: 510
Location: Canada
Could you send a complete log (preferably, one that has only one full test in it, from loading of the application to the error) to support@engenic.com, with a subject of "DevNet: SR Release Problem"? <br> <br>We will follow-up in this thread.


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PostPosted: Thu Apr 07, 2005 2:33 pm 
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Joined: Wed Mar 19, 2003 4:28 pm
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Location: Canada
Thanks, this has been forwarded to engineering for review.


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