TeleFlow Step 0400

TeleFlow Step 0400

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Image:Iv_400.gif SR Acquire Step
Acquires resources for speech recognition. This step must be used before any of the other SR steps will function.

Contents

Properties

Speech Recognition Module: Choose Voice_LumenVox.dll for LumenVox 6.x or Voice_Nuance.dll for Nuance 7.04. This field must not be blank.

Speech Recognition Parameters: Enter the path and filename of the parameter file for LumenVox, or the path to the directory of compiled grammars for Nuance. This field must not be blank.

Speech Recognition end of speech timeout (ms): Enter the silence time, in milliseconds, after a speaker has finished speaking, to mark the end of a speech recognition audio segment. If left blank, the current value is used. The default value is 750 ms.

Enable Speech Recognition Barge-In: In order to use barge-in with speech recognition, this checkbox must be checked and the resource must be acquired before a call begins. After the resource is acquired, barge-in is active and barge-in may be turned on and off with the Barge-In On and Barge-In Off steps.

Action Steps

Image:Iv_930.gif Fail: The SR resource could not be acquired, possibly because there are inadequate licenses.

Supported Telephony Hardware Platforms

Dialogic (prompted only)
NMS Communications

Related Steps

Image:Iv_410.gif SR Release
Image:Iv_231.gif SR Barge-In On
Image:Iv_232.gif SR Barge-In Off