I suspect you may have a user rights issue that is preventing the service from being installed. The TFSysBootTime_Service does very very little, and does not require administrative rights to the machine. In fact, in the version of TeleFlow you have, it is no longer required. I recommend you remove it as follows:
TFSysBootTime_Service REMOVE
Log-in as the local Administrator for that machine, and you should be able to install TeleFlow Server as a service. The command to install TFServer is as follows:
TFServer INSTALL "%TFDIR%"\"TFServer.exe SERVICE"
You should be able to type the command
exactly as it appears above. %TFDIR% is an environment variable that should have been set by the TeleFlow installer.
This does not however, answer why the TeleFlow applications are failing (the Monitor showing red on all ports). Within the logs is the following:
[55] Wait for Call
: TIMEOUT is '0'
: WARNING: TIMEOUT '0' evaluates to 0 and is interpreted as no timeout
: Rings is '0'
: Connection Delay is '500'
: Wait for 0 rings and then pickup
: Open port 1, protocol 'wnk0'
:
Port requested exceeds number of ports installed in the system
: ERROR: WaitForCall failed to open port
TeleFlow cannot access the channels on the card. This is an indication that the card is not configured properly. In order to help you with that I will need to see the NMS configuration files.
Please email
support@engenic.com, with the following files attached:
C:\nms\oam\cfg\oamsys.cfg
C:\nms\ag\cfg\*.cfg (zipped)
Let me know the results of the above, and we'll follow up from there.