Is there a way to have Teleflow send notification

bmassey · **Joined:** Thu Oct 16, 2003 1:47 pm **Posts:** 12

We recently experienced a problem in which Teleflow had stopped running. However, we did not notice that is was down for several days. We have looked in the log files and can not pinpoint the root cause of the problem. Is there a way to have Teleflow send an email notification out if it goes down? If not then what is the best way for us to set-up some kind of monitoring tool on our end to check and make sure it is running?

Chris · **Posted:** Fri Apr 23, 2004 3:11 pm

Depending on the nature of what happened when TeleFlow stopped running, you may be able to trigger certain events when it stops. (Was it simply not running, or was the system crashed/frozen?) Assuming you are running TeleFlow Server from the command line (not as a service), you can create a batch file with the following content. You can run whatever program you want after the line that says "rem * If TF_Server exits, the following code will run". (so, you could set up a command-line email product to send a particular message to a particular email address in the event of the server stopping.) Of course, if this batch file works properly, TeleFlow Server would be automatically restarted in the event of a failure. Note that the section in which you run added code after the server stops would also run if you Ctrl-C the batch file, so we would recommend simply using the 'X' to close the window when you wish to stop the server intentionally. In addition, anything at all you can tell us about the state of the system when the server stopped might help us in determining what went wrong, since we would much prefer to solve the underlying problem... BATCH FILE CONTENTS: @echo off rem TF_ServerLoop rem ------------- rem Starts TeleFlow Server in a infinate loop to automatically rem recover from errors. rem (c) 2000, 2001 enGenic. rem All rights reserved. rem rem Parameters: rem ----------- rem %1 Drive where the application is installed D: rem %2 System location CanMtg rem rem slashes will be added automatically, eg: rem %1\%2\bin rem mode 80,100 title TF Server Loop echo ______________________________________________________ echo. echo Teleflow Infinite Server Recovery System echo (c) 2000 Engage! Software Corp. All rights reserved. echo ______________________________________________________ echo. echo Now loading... rem * Capture server startup date and time to log date/T >> %1\%2\bin\TF_ServerLoop.log time/T >> %1\%2\bin\TF_ServerLoop.log echo >> TFServer Loop Started %1\%2\bin\TF_ServerLoop.log echo ------------------------------------------------- >> %1\%2\bin\TF_ServerLoop.log :LOOP rem * Capture date and time of crash to tracking file date/T >> %1\%2\bin\TF_ServerLoop.log time/T >> %1\%2\bin\TF_ServerLoop.log echo >> TFServer start of loop %1\%2\bin\TF_ServerLoop.log echo ------------------------------------------------- >> %1\%2\bin\TF_ServerLoop.log rem *** Clean-up directories and run TeleFlow Server rem *** %1 cd \%2 rem * Create one-time back-up of all crash-log files rem * rem mkdir %1\%2\log\backup rem xcopy %1\%2\log\*.* %1\%2\log\backup\ /Y rem * Clear the log directory for the next run of the lines. rem * rem del/q %1\%2\log\*.* rem * Start tfserver... rem * cls echo ___________________________________________ echo. echo Teleflow Server Running - DO NOT INTERRUPT! echo ___________________________________________ echo. TFServer.exe rem * If TF_Server exits, the following code will run echo ________________________________ echo. echo ** Teleflow Server Error! *** date/t time/t echo ________________________________ rem * Change the title so we know it crashed rem * title TF Server Loop - YELLOW FLAG rem * Take a 30 second rest, then restart rem * echo. echo Re-starting in 30 seconds... echo. NtSleep /Q 30 goto LOOP Another batch file, one used to start the above, might look like this: @echo off rem +--------------------------------------------------------- rem | TFServerStart.BAT rem | Manages the re-starting of the TeleFlow Server rem +--------------------------------------------------------- cls echo ___________________________________________________________ echo. echo Starting TeleFlow Server echo Please wait, or press CTRL+C to abort echo ___________________________________________________________ echo. C: cd \TeleFlowApp echo. echo ------ Start! ------ start "TFServer Loop" /min bin\TF_ServerLoop C: TeleFlowApp echo. echo ------ Done. ------