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 Post subject: call this number please xxx-xxx-xxxx
PostPosted: Thu Dec 20, 2007 9:29 pm 
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Joined: Wed Nov 28, 2007 6:09 pm
Posts: 4
We are running the lotto sample application using a d/41epci board. Please advise if you know what the static is from. The demo greeting comes on then it tries to play the lotto program but all you will hear is static.


Any hel0p will be appreciated.


thanks


Last edited by number3 on Sun Dec 23, 2007 9:40 am, edited 1 time in total.

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PostPosted: Fri Dec 21, 2007 11:19 am 
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Joined: Wed Mar 19, 2003 4:28 pm
Posts: 510
Location: Canada
I got a busy signal... is this service still running?

In any case:

Is the demo greeting playing properly, but the lotto application audio isn't?

Did you run Lotto.TAP exactly as it was when downloaded? The demo application is set for Simulator mode by default.

To get it to run on your hardware, try the following steps:

1) Start a new application in TeleFlow, selecting the Lottery app, and choose "Intel / Dialogic" for the hardware selection.

2) When the application opens, you will be prompted to create the necessary voice files. Click "Yes".

3) When the conversion is complete, save the application to a location of your choosing.

4) Redefine the .TAL file you set up to run the newly saved Lotto.TAP that is set up for Dialogic.

5) Restart TeleFlow Server.

You should now hear the scripts playing properly.


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PostPosted: Fri Dec 21, 2007 3:09 pm 
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Joined: Wed Nov 28, 2007 6:09 pm
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Chris, thanks so much for the responce. Not sure why the line was busy. It is still running. I will try the steps you mentionaed and advise the results. I suspect we did not change it from demo to real time use as you mentioned.


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PostPosted: Fri Dec 21, 2007 4:38 pm 
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Joined: Wed Nov 28, 2007 6:09 pm
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probelm colved. thanks for the help


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