TeleFlow Step 0115
From TeleFlow
Say Step
Speaks a formatted value in a common language phrase format. This function requires that the appropriate language DLL is set up with the Set Language step, and that the prompts directory is populated with the appropriate prompt files. This directory contains all the voice messages required to properly speak any date, number or time value. See the Set Language step topic for more information on how the language settings and prompts directories work.
Properties
Format to speak: Defines the way in which the data should be spoken:
- Digits: Says the digits individually, one at a time. (Eg. "111" would be "one", "one", "one")
- Number: Says the digits as a number. (Eg. "111" would be "one-hundred eleven")
- Date (yyyy/mm/dd): Says the month, day, and year portions of the supplied date. (Eg. "2007/09/13" would be "September thirteenth, two-thousand seven")
- Date (yyyy/mm): Says the month and year portions of the supplied date. (Eg. "2007/09/13" would be "September, two-thousand seven")
- Date (mm/dd): Says the month and day portions of the supplied date. (Eg. "2007/09/13" would be "September thirteenth, two-thousand seven")
- Time (12 hour): Says the time using the standard 12-hour clock, with "am" or "pm". If the seconds portion of the time is included in the "Value to speak", the step plays like this: "Twelve-thirty and five seconds pm". Providing only the hour and minute portions plays the time with the seconds. (Eg. "12:30" would be "twelve-thirty pm")
- Time (24 hour): Says the time using the 24-hour ("military") clock. If the seconds portion of the time is included in the "Value to speak", the step plays like this: "Fifteen-thirty and five seconds". Providing only the hour and minute portions plays the time with the seconds. (Eg. "15:30" would be "fifteen-thirty")
- Money (nnnnn.nn): Says a numeric value as it would normally be spoken as currency. If the amount to play has .00 for cents, the step still says "zero cents". To only play the dollar portion, don't provide the decimal portion to the "Value to speak". Likewise, if only playing the cents portion, don't include anything before the decimal point. (Eg. "13.5" would be "thirteen dollars and fifty cents")
- Alpha-numeric: Says the letters and numbers one at a time. ("V3V7J2" would be "V", "three", "V", "seven", "J", "two")
Value to speak: The value to be spoken in the above format. The contents of the value must conform to how it is to be spoken, per the appropriate TeleFlow variable format (Eg. Dates must be represented in YYYY/MM/DD format). Supplying data in an invalid format may cause the step to say the data in an invalid or unusual manner, or will possibly result in an error. E.g.: 1996/01/24 or @TODAYDT
Interruptible: If checked, the Say step can be interrupted by a touch tone (or by the caller speaking if barge-in is enabled). If it is not interruptible, the caller will have to listen to the entire spoken formatted value.
Action Steps
None.
Related Steps
Play
Beep
Set Volume
Set Language
