TeleFlow Feature Matrix
From TeleFlow
(Difference between revisions)
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| - | This section provides a matrix of the features found in each edition of TeleFlow. | + | This section provides a product matrix of the features found in each edition of TeleFlow. Various [[People_and_Companies|Resellers and OEMs]] offering TeleFlow solutions may include additional programs and software than listed here. |
| + | |||
| + | ==Matrix== | ||
<TABLE CELLSPACING=0 COLS=5 RULES="ROWS" BORDER="1"> | <TABLE CELLSPACING=0 COLS=5 RULES="ROWS" BORDER="1"> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 ROWSPAN=2 WIDTH=497 HEIGHT=41 ALIGN=CENTER BGCOLOR="#000080" SDNUM="1033;0;@"><B | + | <TD COLSPAN=2 ROWSPAN=2 WIDTH=497 HEIGHT=41 ALIGN=CENTER BGCOLOR="#000080" SDNUM="1033;0;@"><B><FONT COLOR="#FFFFFF">Feature</FONT></B></TD> |
| - | <TD COLSPAN=3 WIDTH=252 ALIGN=CENTER BGCOLOR="#000080" SDNUM="1033;0;@"><B | + | <TD COLSPAN=3 WIDTH=252 ALIGN=CENTER BGCOLOR="#000080" SDNUM="1033;0;@"><B><FONT COLOR="#FFFFFF">Edition</FONT></B></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">HYPE </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">Standard</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">Enterprise</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Designer</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Monitor</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Simulator</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Setup & Configuration tools</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Listener: live listen-in</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Audio Conversion Tools</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD COLSPAN=2 HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000">TeleFlow Server</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">In-bound call control</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Out-bound call control</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Transfer capabilities</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=109 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=109 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">IVR functionality:<br>- touch-tone processing (receive and send)<br>- audio play & record <br>- speaking data values (numbers, dates, times, etc) <br>- get letters <br>- file I/O</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Multi language support in system scripts</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Text-to-speech capabilities*</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Speech Recognition capabilities*</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">TeleFlow SpeechTrainer*</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT= | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Biometric Voice Identification capabilities*</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT= | + | <TD HEIGHT=27 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Full suite of programmatic steps: <br>- math, data formatting, variables, logical processing</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">BASIC Script interpreter</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Run external programs and call DLLs</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT= | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Modular programming: run other TeleFlow flowcharts and applications</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT= | + | <TD HEIGHT=74 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Data interface: <br>- ODBC <br>- SQL <br>- XML</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Send E-Mail</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">HTTP support</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">HTTPS support</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">TCP support</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT= | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">UDP support</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFCC"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT= | + | <TD HEIGHT=56 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Data encryption: <br>- encrypt/decrypt <br>- hashing</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Voice-over-IP support with SIP</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Conferencing</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Faxing</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Dictation</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="# | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
</TR> | </TR> | ||
<TR> | <TR> | ||
| - | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT | + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Passive call recording Trunk side**</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF99"><FONT COLOR="#000000">X</FONT></TD> |
| - | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT | + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> |
| + | </TR> | ||
| + | <TR> | ||
| + | <TD HEIGHT=20 ALIGN=LEFT BGCOLOR="#FFFFFF" SDNUM="1033;0;@"><FONT COLOR="#000000"> </FONT></TD> | ||
| + | <TD ALIGN=LEFT BGCOLOR="#FFFFFF"><FONT COLOR="#000000">Passive call recording Station side (ie: PBX)**</FONT></TD> | ||
| + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> | ||
| + | <TD ALIGN=CENTER BGCOLOR="#FFFFFF"><FONT COLOR="#000000"> </FONT></TD> | ||
| + | <TD ALIGN=CENTER BGCOLOR="#FFFF33"><FONT COLOR="#000000">X</FONT></TD> | ||
</TR> | </TR> | ||
</TABLE> | </TABLE> | ||
| + | |||
<br> | <br> | ||
| + | ===Notes=== | ||
| + | |||
| + | '''<nowiki>* </nowiki>Additional licenses from third parties are required.''' | ||
<br> | <br> | ||
| - | '''<nowiki>* </nowiki>Additional licenses are required and amy include the following components:''' | ||
| - | * TFSpeechTrainer<br><br> | ||
'''<nowiki>** </nowiki>This is a full install environment which includes the following components:''' | '''<nowiki>** </nowiki>This is a full install environment which includes the following components:''' | ||
* CallCapture Listener | * CallCapture Listener | ||
| Line 243: | Line 254: | ||
| - | TeleFlow Enterprise requires additional files that are not available in the TeleFlow automated installation package. In order to receive these additional files, an online purchase of TeleFlow Enterprise must be performed. Please see the [[ | + | [[TeleFlow Enterprise]] requires additional files that are not available in the TeleFlow automated installation package. In order to receive these additional files, an online purchase of TeleFlow Enterprise must be performed. Please see the [[TeleFlow_Register|TeleFlow Register]] program to complete an online order. |
| + | |||
| + | ==Additional Services== | ||
| + | Purchasing TeleFlow licenses for [[TeleFlow Standard]] and [[TeleFlow Enterprise]] also include membership to teleflow.org. For more information on membership, please click [[TeleFlow Membership|here]]. | ||
Current revision
This section provides a product matrix of the features found in each edition of TeleFlow. Various Resellers and OEMs offering TeleFlow solutions may include additional programs and software than listed here.
Matrix
| Feature | Edition | |||
| HYPE | Standard | Enterprise | ||
| TeleFlow Designer | X | X | X | |
| TeleFlow Monitor | X | X | X | |
| TeleFlow Simulator | X | X | X | |
| TeleFlow Setup & Configuration tools | X | X | X | |
| TeleFlow Listener: live listen-in | X | |||
| TeleFlow Audio Conversion Tools | X | X | X | |
| TeleFlow Server | X | X | X | |
| In-bound call control | X | X | X | |
| Out-bound call control | X | X | ||
| Transfer capabilities | X | X | ||
| IVR functionality: - touch-tone processing (receive and send) - audio play & record - speaking data values (numbers, dates, times, etc) - get letters - file I/O |
X | X | X | |
| Multi language support in system scripts | X | X | X | |
| Text-to-speech capabilities* | X | |||
| Speech Recognition capabilities* | X | |||
| TeleFlow SpeechTrainer* | X | |||
| Biometric Voice Identification capabilities* | X | |||
| Full suite of programmatic steps: - math, data formatting, variables, logical processing |
X | X | X | |
| BASIC Script interpreter | X | X | X | |
| Run external programs and call DLLs | X | X | X | |
| Modular programming: run other TeleFlow flowcharts and applications | X | X | X | |
| Data interface: - ODBC - SQL - XML |
X | X | X | |
| Send E-Mail | X | X | X | |
| HTTP support | X | X | X | |
| HTTPS support | X | |||
| TCP support | X | X | X | |
| UDP support | X | X | X | |
| Data encryption: - encrypt/decrypt - hashing |
X | X | ||
| Voice-over-IP support with SIP | X | |||
| Conferencing | X | |||
| Faxing | X | |||
| Dictation | X | |||
| Passive call recording Trunk side** | X | X | ||
| Passive call recording Station side (ie: PBX)** | X | |||
Notes
* Additional licenses from third parties are required.
** This is a full install environment which includes the following components:
- CallCapture Listener
- CallCapture Reviewer
- CallCapture Scoring
- CallCapture Reporting
- CallCapture Administration/Configuration
TeleFlow Enterprise requires additional files that are not available in the TeleFlow automated installation package. In order to receive these additional files, an online purchase of TeleFlow Enterprise must be performed. Please see the TeleFlow Register program to complete an online order.
Additional Services
Purchasing TeleFlow licenses for TeleFlow Standard and TeleFlow Enterprise also include membership to teleflow.org. For more information on membership, please click here.
